The logo features an abstract design on the left and text reading "Intermedia Unite" on the right, presented in a solid, shadowed font that captures the essence of innovation and connectivity.

Wherever, Whenever Communications

Video | Phone | Chat | Contact Center | Files

A person in a white shirt holds a portable audio recorder and a smartphone over a spiral notebook with handwritten notes, capturing ideas to unite their intermedia projects seamlessly.

Desk Phone

Pre-configured phones connect to the feature-rich Unite service wherever they’re plugged in.

Laptop

The Unite Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.

Mobile Device

Seamlessly switch your workspace to any Apple or Android smart device with the Unite Mobile App.

Integrated with Contact Center

Drive even more employee productivity and a better customer experience by accessing advanced call features integrated in Unite.

A laptop, desk phone, and smartphone display the Intermedia Unite unified communications platform, featuring seamless messaging and video call interfaces.

Reliable, secure, all-in-one communications

How PBX Systems Work

Regardless of where you work, how you communicate doesn’t have to change.

Desk Phone

Pre-configured phones connect to the feature-rich Unite service wherever they’re plugged in.

Mobile Device

Seamlessly switch your workspace to any Apple or Android smart device with the Unite Mobile App.

Laptop

The Unite Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.

Reliable, secure, all-in-one communications

Business Phone

Stay connected no matter where your office is. 90+ features, including HD voice & unlimited domestic calling (Canada, US and PR).

Team Chat

Break away from your inbox. Communicate with coworkers in real- time with individual and team chat.

Two smartphones showcase Intermedia Unite, displaying a video conference with four participants on one screen and a chat conversation on the other, ensuring seamless communication.

Video Conferencing

Securely engage with your customers from wherever with 720p HD audio/ video, screen sharing, and interactive presentation tools.

File Management

Share and collaborate on files securely from any location. Full file management including real-time backup and restore.

Features that maximize efficiency and control

Auto Attendant

Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.

Presence

Know the real-time working status of your teammates. Real-time notifications such as Available, Unavailable, Busy, and more.

Hunt Groups

Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them.

Integrations

Build greater efficiency into customer interactions. Integrate voice, video, messaging and contact center functionalities.

A woman and a man, both in business attire, push large blue gear cutouts toward each other against a light blue background, perfectly embodying the collaborative spirit of Intermedia Unite.
The Intermedia Unite dashboard on the laptop screen showcases a comprehensive call summary with total calls, call quality percentages, and a detailed bar graph of call activity.

Intuitive, informative, with industry-leading support

Administration

Sophisticated tools to onboard, customize, and manage users, services, and devices from a single easy-to-use portal.

Analytics

Actionable insights to inform administrator decisions. Gain insights on employee and system quality performance with real-time.

Support

99.999% service reliability backed by SLAs and our 24/7 J.D. Power-certified technical support, with experts available via phone or chat.

Secure

Guard your calls and data with Intermedia’s secure technology, industry compliancy standards, and privacy policies.

Unite, the perfect complement to Microsoft Teams

Powerful Phone System

Seamlessly add award-winning cloud voice to Teams and get the features, reliability and flexibility your business needs.

Advanced Features

Unite includes the advanced features your business needs to ensure your customers can communicate with your company however and whenever they need.

A colorful recycling symbol sits beside a blue icon featuring a "T," with a plus sign in between, illustrating the harmonious connection of Intermedia Unite.

Integration Your Way

Works side-by-side with Teams or directly within the native Teams interface to complement your Teams communications experience.

Trusted Microsoft Partner

Intermedia is the only Unified Communications provider who offers and supports a full range of Microsoft services.

Banner comparing traditional phones to cloud phones, highlighting a smiling man using Intermedia Unite. Text includes "Intermedia Cloud Communications.

Compare Traditional & Cloud Phone Systems

Susan and Dave are typical small business owners with very different phone systems.
Susan uses a cloud-based business phone and communications system, and Dave gets his service from the phone company and uses a traditional phone system.
Watch as we ask Susan and Dave a few basic questions about their business phone systems.

Learn More...

Desktop App

Mobile App

AnyMeeting

HostPilot® Control Panel

HostPilot integrates your services, users and devices. It’s a “single pane of glass” for your cloud.

Key features of HostPilot®

Controlling services

It’s simple to add new services, manage app settings, respond to user service requests, get reports, and much more.

Controlling users

Easily set up and manage user accounts • Integrate with your on-prem Active Directory

Integrated mobile device management

Easily manage the devices that access your cloud services, set security policies and more.

24/7 expert support

Microsoft Certified technicians • 24/7 phone and chat • Typical hold times of 60 seconds or less

99.999% financially backed SLA

Our service level agreement guarantees less than 30 seconds of monthly unplanned downtime.

Enterprise-class security

Intermedia is SOC 2 audited, which attests to our high standards for security and privacy protection.

Four people in business attire are gathered around a couch, discussing the collaborative features of Intermedia Unite as they focus on a tablet held by a seated man in glasses and a tan suit.

Why is the control panel so important?

Most companies, when they’re shopping for cloud services, don’t think about the control panel. That’s a mistake: nothing is more important to both admin and user productivity than a simple, powerful control panel.

Accessible using a web browser, HostPilot is your command post for deploying cloud services to your workforce. You’ll use it to manage your user accounts, services, and devices—including mobile device management. It keeps your cloud simple so you stay focused on business. But while it’s simple to use, it still offers on-premises levels of control.

While HostPilot makes the admin’s job easy, Intermedia makes it worry-free. That’s because we offer 24/7 admin phone support, a 99.999% uptime guarantee, integration and security.

"With HostPilot, I can easily provision new employees. It’s a great feeling to know we are in a place now where we control our own destiny."
Pete Navarra
Director of Information Technology,Velir
The Velir logo, marked by a stylized "V" on the left and "VELIR" in bold capitals to the right, echoes the cohesive elegance of Intermedia Unite. The design is presented in pristine white on a transparent background.

A Worry-Free Experience™ for HostPilot

Security

Your data is private and protected in our secure, SOC 2-audited cloud.

Reliability

Every Intermedia service offers a 99.999% uptime Service Level Agreement.

Support

If you have questions, we’re here to answer them 24/7.

Compliance

Intermedia services help you maintain regulatory compliance.

The Intermedia Unite logo features a circular design with four stylized arrow shapes pointing outward in blue, green, orange, and red.

Intermedia SecuriSync® backup and file sharing

File sync and share with backup for desktops, mobile devices, and file servers.

  • The most current version of files from any device
  • Easy and secure file sharing
  • Reduced downtime from ransomware and other types of data loss
  • Integration with Windows file server, Exchange Email, Active Directory, Outlook, Office, and Office 365
  • Full control over files, users, devices, and sharing activities

* Product and feature availability may vary by region.

Two professionals in business attire are engaged in a discussion over a tablet and documents, one holding a coffee cup, while exploring collaboration solutions like Intermedia Unite.
The tablet showcases an efficient file management interface, with folders like Corporate Docs and Core visible in a list. Seamlessly integrated with Intermedia Unite, it ensures your documents are accessible and organized wherever you go.

Key Features of SecuriSync®

Real-time file backup

Real-time backup of all PC files and mobile photos and videos • Restore files to any point in time with one click • Protects files & enables quick recovery from ransomware attacks.

File sharing and collaboration

Secure internal and external sharing • Co-editing in real-time • Simple and intuitive • Flexible sharing permissions • Powerful administrative controls.

Mobilize file servers

Windows file server integration • Access file server content from mobile devices • Easy and secure sharing of file server files • Backup and restore file server files

File sync and mobile access

Access files from desktops, laptops, smartphones, tablets, and the web • Always up to date • Unlimited versioning

Business continuity during ransomware outbreaks

When ransomware strikes, it can be very disruptive to your business.  Getting users back to working quickly depends on having easy access to the latest versions of uninfected files and being able to restore them quickly.

SecuriSync offers both: in the event of ransomware infection, just select the folder you want to restore, select the target point in time—down to the minute—and press the button. Your folders are instantly rolled back to their state at that point in time. A user can then access those files instantly through the web or mobile devices, even as they’re re-syncing to the user’s computer.

“We already use SecuriSync to share and collaborate on files. The new backup features cut the costs of a backup provider, but more importantly, it just makes sense. Why should I have two different services managing our files?”
Brandon Ingram
Sales & Operations Manager,Environment Control
A logo displays "Environment Control, A Building Service Company" in white text on a dark backdrop, highlighting a semicircle design with a cityscape silhouette and sunburst. This design embodies the essence of Intermedia Unite.

A Worry-Free Experience™ for SecuriSync

Security

Your data is private and protected in our secure, SOC 2-audited cloud.

Reliability

Every Intermedia service offers a 99.999% uptime Service Level Agreement.

Support

If you have questions, we’re here to answer them 24/7.

Compliance

Intermedia services help you maintain regulatory compliance.

Two J.D. Power awards next to the text: "J.D. Power once again recognizes Intermedia for delivering 'exceptional support.'.
Cloud collaboration logos, such as Office 365, Google Apps, GoDaddy, Rackspace, and Intermedia Unite's Office in the Cloud, surround a central logo with colored bars forming a cross.

SecuriSync Pricing

You can bundle SecuriSync with other Intermedia services or complement any existing on-premises or cloud IT environment.

Intermedia AnyMeeting
Video Conferencing

Intermedia AnyMeeting™ is a powerful online meeting solution built for businesses of all sizes. Our easy to use meeting experience is available on desktop and mobile devices so that you can have reliable, stress free meetings anywhere, anytime. With the highest HD audio and video quality, interactive collaboration tools and artificial intelligence capabilities, AnyMeeting transforms communications with a smarter, faster, engaging and actionable meetings experience.

Two people engage in a video call via Intermedia Unite, displaying a smiling person on the laptop screen. The table is scattered with papers, set against a softly blurred backdrop that adds warmth and focus to their virtual meeting.

Benefits of Video Conferencing

A person engages in an Intermedia Unite video call on a laptop, featuring four other participants. The main speaker is an older woman with long gray hair and glasses.

Easy-to-use

No on-boarding or training required. Start and join meetings in seconds.

Five people sit around a table in a meeting room, attentively watching an Intermedia Unite video call on the screen at the far end.

Exceptional Value

All the features you need at a fraction of the competition’s price. We make it affordable for your entire team to host great online meetings.

A smiling person with curly hair engages in a video call using Intermedia Unite. Other participants appear in smaller thumbnails above, seamlessly connecting everyone.

Increase Productivity

Screen sharing, integrated audio options and HD video cameras, meeting transcription and more.

In a conference room, attendees are engrossed as a woman in red delivers her presentation on the large video screen, seamlessly connected through Intermedia Unite.

Meet Anywhere

Host and join meetings wherever you go with the AnyMeeting desktop and mobile apps.

Video Conferencing Features

Built in collaboration tools make it easy for participants to share content for more interactive and productive meetings in real-time.

A man in a suit appears on a video call screen on a laptop, powered by Intermedia Unite, with meeting details and participant list. A smartphone mirrors this seamless Intermedia Unite interface for consistent communication.

Webcam

720p HD video conferencing with up to 12 webcams supported (10 in Lite).

Audio

Conference call numbers and PINs are provided, so participants can join by phone or computer.

Screen Sharing

Share your entire screen for more interactive meetings.

Screen Annotation

Meeting participants can call out important points on a shared screen in real-time during a meeting.

Integrations

Use AnyMeeting from your everyday applications like Outlook, G-Suite, Slack, MS Teams and more.

Webcam

720p HD video conferencing with up to 12 webcams supported (10 in Lite).

Audio

Conference call numbers and PINs are provided, so participants can join by phone or computer.

Screen Sharing

Share your entire screen for more interactive meetings.

Screen Annotation

Meeting participants can call out important points on a shared screen in real-time during a meeting.

Integrations

Use AnyMeeting from your everyday applications like Outlook, G-Suite, Slack, MS Teams and more.

Pro Features

Record Meetings

Record some meetings or all—with unlimited recording storage and sharing capabilities, no one ever has to miss a meeting.

Custom Branding

Brand meetings with company logo and personalized background.

Meeting Transcripts & Insights

Meeting hosts can transcribe recorded meetings and automatically receive transcripts with action items in their inbox.

Notes

Capture meeting notes (like action items and next steps) in real-time—all notes are automatically sent to participants after the meeting.

Remote Control

Collaborate directly on the items you're sharing by giving your participants direct control of your keyboard and mouse.

Record Meetings

Record some meetings or all—with unlimited recording storage and sharing capabilities, no one ever has to miss a meeting.

Custom Branding

Brand meetings with company logo and personalized background.

Meeting Transcripts & Insights

Meeting hosts can transcribe recorded meetings and automatically receive transcripts with action items in their inbox.

Notes

Capture meeting notes (like action items and next steps) in real-time—all notes are automatically sent to participants after the meeting.

Remote Control

Collaborate directly on the items you're sharing by giving your participants direct control of your keyboard and mouse.

Intermedia AnyMeeting® Webinar

Virtual Events Wherever Business Takes Place

Intermedia AnyMeeting® Webinar makes telling your stories easier. Presenters can use video, audio and screen sharing to market products and services to audiences anywhere. We help build personal connections, engagement, and trust by simply allowing attendees to see the presenter in real-time and engage through Q&A, Emoji’s, and live Polls and more. Reach a broader audience and grow your business with an easy-to-use service that connects and engages anyone, on any device, from anywhere.

A woman stands and presents to three seated colleagues in a conference room. A screen prominently displays the word "Webinar," with laptops and documents scattered on the table, seamlessly integrating Intermedia Unite for enhanced collaboration.

A Complete Webinar Solution

A person participates in an Intermedia Unite video conference on a laptop with multiple people, each in separate screens. A pen holder and notebook are nearby on the wooden desk.

Invite and Promote

Promote your webinars with custom invitations, registration pages, and email reminders—all included in one complete webinar solution.

A person in headphones attentively joins a virtual meeting on Intermedia Unite via their laptop, holding a paper that displays a colorful pie chart.

Tell Your Story

Host webinars using slides or screen-sharing with up to 12 HD video presenters and up to 1,000 attendees.

Participating in a video call via Intermedia Unite, a person in a yellow shirt takes diligent notes while engaging with six others on their laptop screen.

Raise Engagement

Launch quick-polls, share results in real-time and gauge audience reactions to your content with emojis.

A person with curly hair and a white shirt sits at a desk, energetically gesturing while filming with a smartphone on a tripod. Behind them, bookshelves frame the scene, creating an engaging backdrop for their Intermedia Unite presentation.

Analyze and Convert

Generate detailed reports, follow up with emails, survey and quizzes to push attendees down the purchasing funnel.

Webinar Features

A complete set of tools and capabilities to help you reach more people and grow your business with webinars.

A laptop showcasing a video conference with six participants, some waving, also displays a bar chart comparing sales strategies, powered by Intermedia Unite.

HD video broadcasting

Bring in your panel of experts and engage your audience with support for up to 12 presenters on video at any given time.

Host controls

As the webinar host, you have full control over it – start and stop the webinar, promote or remove attendees and more!

One-click screen sharing

Simply start screen sharing and display the document you’d like to share – it’s that easy. Share anything that can be displayed on your computer!

Real-time polls

Engage your audience and find out what they’re thinking with live polls. You’re always in control, with visibility settings that allow you to change how responses are displayed.

Live audience Q&A

Engage your audience and find out what they’re thinking with live polls. You’re always in control, with visibility settings that allow you to change how responses are displayed.

Computer audio and phone dial-in

Your account includes a conference call number and PIN codes, so participants can join by phone or computer.

Present to a large audience

Up to 1,000 attendees is no problem with AnyMeeting. And you can record your webinar to reach an even wider audience afterwards.

Cloud Recording

One-click cloud recording allows you to ensure you capture everything that happens in your webinar, including the video feeds of your presenters, screen shares, slides and videos played.

International dial-in numbers

Got participants that wish to join the webinar by phone? They may dial-in to your webinar from 40 different countries, saving them the cost of an international phone call

Custom invitation and reminder emails

Upload your email list and our platform will invite everyone to your webinar, with all the information they need to join. We’ll even send reminders 1 day and 1 hour before the webinar.

Audience waiting room

When joining the webinar, your participants will be redirected to your waiting room. When you are ready to start, just click “GO ON AIR” and you and your attendees will be joined together in your webinar.

Custom branding

Add your own logo and background to your webinars to raise awareness to your brand.

Live attendee chat

Allow your attendees to drive the conversation with rich chat features like emojis and avatars. You can also remove the chat as needed to draw focus to the presentation.

Presenter green room

You and your co-presenters can meet in the Green Room up to one hour prior to the scheduled webinar time to go over the details and get ready for the Live event.

Analytics and statistics

Use our built-in reporting to see who attended your webinar and for how long. Evaluate your surveys and quizzes. Review your engagement data.

HD video broadcasting

Bring in your panel of experts and engage your audience with support for up to 12 presenters on video at any given time.

Host controls

As the webinar host, you have full control over it – start and stop the webinar, promote or remove attendees and more!

One-click screen sharing

Simply start screen sharing and display the document you’d like to share – it’s that easy. Share anything that can be displayed on your computer!

Real-time polls

Engage your audience and find out what they’re thinking with live polls. You’re always in control, with visibility settings that allow you to change how responses are displayed.

Live audience Q&A

Engage your audience and find out what they’re thinking with live polls. You’re always in control, with visibility settings that allow you to change how responses are displayed.

Computer audio and phone dial-in

Your account includes a conference call number and PIN codes, so participants can join by phone or computer.

Present to a large audience

Up to 1,000 attendees is no problem with AnyMeeting. And you can record your webinar to reach an even wider audience afterwards.

Cloud Recording

One-click cloud recording allows you to ensure you capture everything that happens in your webinar, including the video feeds of your presenters, screen shares, slides and videos played.

International dial-in numbers

Got participants that wish to join the webinar by phone? They may dial-in to your webinar from 40 different countries, saving them the cost of an international phone call

Custom invitation and reminder emails

Upload your email list and our platform will invite everyone to your webinar, with all the information they need to join. We’ll even send reminders 1 day and 1 hour before the webinar.

Audience waiting room

When joining the webinar, your participants will be redirected to your waiting room. When you are ready to start, just click “GO ON AIR” and you and your attendees will be joined together in your webinar.

Custom branding

Add your own logo and background to your webinars to raise awareness to your brand.

Live attendee chat

Allow your attendees to drive the conversation with rich chat features like emojis and avatars. You can also remove the chat as needed to draw focus to the presentation.

Presenter green room

You and your co-presenters can meet in the Green Room up to one hour prior to the scheduled webinar time to go over the details and get ready for the Live event.

Analytics and statistics

Use our built-in reporting to see who attended your webinar and for how long. Evaluate your surveys and quizzes. Review your engagement data.

Intermedia Contact Center

With Intermedia Contact Center, you can differentiate from the competition where it matters most – the customer experience.

  • Customizable call flows and exceptional QA features help ensure more efficient interactions
  • Voice, chat, and e-mail queues combine into a single omni-channel experience
  • Real-time customer insights speed agent-customer interactions
  • Dynamic notifications extend reach while respecting audience preferences
  • Deep historical reporting helps drive improved future interactions

*Product and feature availability may vary by region.

low cost voip service

Key features of Contact Center

The Intermedia Unite dashboard showcases essential call center metrics: answer rate, wait times, a service level gauge, call volume graph, agent activity bar chart, and a call classification pie chart for streamlined analysis.

Agent Scheduling and Quality Assurance

Provides your front-line employees with the tools to evaluate and improve agent performance and ensure that agent staffing is sufficient to handle peak volume.
 

Enhanced Interactive Voice Response (IVR)

Helps customers with more straight-forward concerns (e.g. checking an account balance or paying a bill) self-serve without using up the time of a live agent.
 

Dynamic Notifications

Allows you to send outbound voice, SMS and email notifications so you can contact your customers using their preferred method of communication.

Omni-Channel Routing

Route incoming customer interactions to an agent with the optimal combination of idle time and appropriate skills, while also factoring in customer priority.

Powerful Reporting Capabilities

Real-time dashboards monitor live activity. Custom and pre-defined reports track agent performance and queue activity metrics for strategic decision-making.

Why choose a CCaaS solution?

Today’s contact centers are under pressure to contribute significantly to top-line revenue and bottom-line profit. That, along with the demand to deliver a winning customer experience strategy, can make contact center implementation a daunting task. To help our customers ensure that their contact center fully realizes all of its goals, Intermedia offers a leading Contact Center Software as a Service solution (CCaaS) combining the most robust suite of features with carrier-grade reliability and world-class deployment and support services.

Unlike traditional on-premises systems, Intermedia’s Contact Center can be up and running within days, not months. Plus, you’ll always have the latest, most advanced contact center tools and technology at your fingertips. With no need for bulky on-site equipment, and with our Cloud Concierge™ experts with you every step of the way, your transition to the cloud is seamless.

Provide a best-in-class customer experience with a contact center solution that gives you superior reliability, along with easier adoption and faster, more accurate resolve times:

  • Support multi-site contact centers and remote agents
  • Centralize management from one portal, accessible anywhere, any time
  • Keep an eye on service levels, and analyze team performance by queue, team, or agent with real-time dashboards and historical reports
  • Easily manage customizable agent skillsets and statuses
  • Centralize the handling of web chat, email, and SMS in a single application with our omnichannel capabilities
  • Enhance audience engagement with outbound dialing and advanced outreach campaign capabilities
  • Send out post-call surveys to measure satisfaction
  • Quickly and easily integrate with CRM and WFM systems
  • And much more…

A Worry-Free Experience™

Security

Your data is private and protected in our secure, SOC 2-audited cloud.

Reliability

Every Intermedia service offers a 99.999% uptime Service Level Agreement.

Support

If you have questions, we’re here to answer them 24/7.

Compliance

Intermedia services help you maintain regulatory compliance.

Intermedia Conference Calling

Accelerate decisions and avoid business travel with simple, low-cost phone conferences.

  • Low per-minute, per-person rates
  • Connect up to 100 people in a conference
  • Easy-to-use, web-based administration
A person in a white shirt sits at a desk with an Intermedia Unite conference phone, hands clasped attentively.

Key features of SmartConferencing

Simple and straightforward

No dedicated line necessary • Each conference can include a private, unique toll-free call-in number • Web-based call scheduling

Professional calling features

Separate host and guest codes • Listen-only codes to limit the number of speakers • Record calls for reviewing, downloading, and sharing

Works for bigger groups

Gather up to 25 people without a reservation • Gather up to 100 people on a scheduled phone conference

Illustration of two smartphones with circular icons of users connected in a loop by arrows, symbolizing communication or connection through Intermedia Unite.

Designed for business

Free 24/7 phone and email support • No contracts required.

Plan ahead or hold ad-hoc calls

Run up to 30 scheduled conferences at once • Run 3 simultaneous reservation-less conferences • Early arrival/Green Room waiting

Choose from 3 great plans

Whether you make infrequent calls or you’re a conference calling power user, we have the plans to meet your needs.

A laptop screen showcases an Intermedia Unite virtual meeting with six participants waving. A coffee mug and a plant add warmth to the desk.

Why do you need SmartConferencing?

With crystal-clear voice quality, SmartConferencing is perfect for scheduled calls as well as spur-of-the-moment gatherings. And you can choose from three great plans — so whether you make infrequent calls or you’re a conference calling power user, we have the plans to meet your needs.

Logos of Office in the Cloud, Office 365, Google Apps, Rackspace, and Intermedia Unite are linked by a connecting graphic, highlighting the seamless integration of interconnected cloud services.

SmartConferencing fits any IT environment

You can bundle this service with other Intermedia services or complement any existing on-premises or cloud IT environment.

A Worry-Free Experience™ for SmartConferencing

Security

Your data is private and protected in our secure, SOC 2-audited cloud.

Reliability

Every Intermedia service offers a 99.999% uptime Service Level Agreement.

Support

If you have questions, we’re here to answer them 24/7.

Compliance

Intermedia services help you maintain regulatory compliance.

Intermedia IP Phones

Add enterprise-grade calling features, improve reliability, and enable mobile users-while cutting your phone bills by over 50%.

Desktop VoIP phones to span the spectrum of all employee needs.

None of them require technical installation—just connect them to the Internet and they’re ready to go.

The sleek black wireless headset on a charging stand, featuring a microphone boom and cushioned earpiece, integrates seamlessly with Intermedia Unite for crystal-clear communication.

Yealink WH62 Mono

Yealink Full-band Audio Technology and Acoustic Shield Technology allows you to talk and hear clearly during phone calls and enjoy a quality stereo sound experience. With simple on-ear control, comfort, and interruption free tech, the WH62 is a nice partner to have when communicating or collaborating.
  • Acoustic Shield Technology
  • Wireless range up to 525 ft
  • Multiple device connection
A black wireless headset with a microphone rests on a charging stand, complete with control buttons and a visible LED indicator. Seamlessly integrate it with Intermedia Unite for enhanced connectivity.

Yealink WH62 dual

Yealink Full-band Audio Technology and Acoustic Shield Technology allows you to talk and hear clearly during phone calls and enjoy a quality stereo sound experience. With simple on-ear control, comfort, and interruption free tech, the WH62 is a nice partner to have when communicating or collaborating.
  • Acoustic Shield Technology
  • Wireless range up to 525 ft
  • Multiple device connection
The sleek black wireless headset, compatible with Intermedia Unite, rests elegantly on its charging dock. It features a single over-ear speaker adorned with a microphone boom and subtle red accents.

Poly Savi 8210

Noisy workspace? No problem. Invest in getting more done with the Savi 8210 Office headset. Tune out nearby noise and keep every conversation secure, private, and clear with close conversation limiting noise cancellation. Give your employees the freedom to roam plus long talk time. Wherever you work, the Savi 8200 Series helps you be at your best all day long.
  • Monaural wearing style
  • Up to 13 hours talk time
  • Line of sight (unobstructed) wireless range up to 590 ft; typical office environment 180 ft.
  • One-touch controls such as call answer/end, volume up/down and mute let you manage calls from any connected device within roaming range.
  • Three-way connectivity that lets you switch seamlessly between mobile, PC and desk phone.
The sleek, black headset with a microphone rests effortlessly on its charging dock, ready to enhance your Intermedia Unite experience.

Poly Savi 8220

Noisy workspace? No problem. Invest in getting more done with the Savi 8220 Office headset. Tune out nearby noise and keep every conversation secure, private, and clear with close conversation limiting noise cancellation. Give your employees the freedom to roam plus long talk time. Wherever you work, the Savi 8200 Series helps you be at your best all day long.
  • Stereo wearing style
  • Up to 13 hours talk time
  • Line of sight (unobstructed) wireless range up to 590 ft; typical office environment 180 ft.
  • One-touch controls such as call answer/end, volume up/down and mute let you manage calls from any connected device within roaming range.
  • Three-way connectivity that lets you switch seamlessly between mobile, PC and desk phone.
The black and red wired headset, ideal for Intermedia Unite users, features a single earpiece with an adjustable microphone boom. It offers a USB connector and inline controls with buttons for volume and mute, ensuring seamless communication.

Poly Blackwire 3210

The Poly Blackwire 3210 corded UC headset is durable, lightweight, and easy to deploy. The Plantronics signature audio provides top notch features at a price you can afford.
  • Single-ear with passive noise reduction
  • Intuitive inline controls to answer/end calls, control volume, and mute
  • PC wideband audio with noise-canceling microphones for high-quality PC telephony
A black and red USB PC headset featuring an attached boom microphone and inline volume control, perfect for seamless communication on platforms like Intermedia Unite.

Blackwire 3220

The Poly Blackwire 3220 corded UC headset is durable, lightweight, and easy to deploy. The Plantronics signature audio provides top notch features at a price you can afford.
  • Stereo sound with passive noise reduction
  • Intuitive inline controls to answer/end calls, control volume, and mute
  • PC wideband audio with noise-canceling microphones for high-quality PC telephony
The Intermedia Unite black desk phone features a numeric keypad, digital display screen, and a coiled corded handset, combining classic design with modern functionality.

Unite X303W

Wi-Fi enabled IP Phone with 4 lines

The X303W is a high-performance desk phone for businesses seeking a reliable and efficient communication solution. Equipped with a vibrant color screen, 3 line keys, and built-in Wi-Fi, the X303W provides a cost-effective and quality communication solution.

  • 2.4” pixel color screen
  • 2.4/5 GHz Wi-Fi
  • Dual Gigabit Ethernet ports
The Intermedia Unite black office desk phone features a digital screen displaying the time. The handset rests on the left, with buttons for numbers and functions below the display. A coiled cord is attached, ensuring seamless communication in your professional workspace.

Unite V64

Gigabit, Wi-Fi enabled IP Phone with 12 lines

The Fanvil V64 is the ultimate desk phone for businesses seeking a seamless communication experience. Equipped with state-of-the-art features such as built-in Wi-Fi, Bluetooth connectivity, and a vibrant color LCD screen, the V64 is the perfect ally to simplify business communication needs.

  • 3.5” color LCD screen
  • 2.4/5 GHz Wi-Fi and Bluetooth 4.2
  • Dual Gigabit Ethernet ports
A black office desk phone with a digital display and keypad powered by Intermedia Unite. The display shows time, date, and an icon. A coiled cord connects the handset to the base.

Polycom VVX 150

Two-line, entry-level IP desk phone

The Poly® VVX® 150 business IP desk phone is a high quality, two-line, IP phone that delivers reliable performance and an enterprise grade sound quality. It is ideal for home offices or shared/common areas, such as lobbies, hallways and break rooms or for any location that needs simple and reliable voice connectivity.
  • Crystal clear HD audio performance—so you can hear every conversation detail
  • 2.5” graphical, backlit monochrome LCD display offering visual information at a glance
  • Two 10/100 Ethernet ports offer cost savings
A black Yealink office phone with a corded handset, numeric keypad, color display, and navigation buttons integrates seamlessly with Intermedia Unite, showing contact list and time for streamlined communication.

Yealink T33G

Gigabit IP Phone with three lines and HD voice

Yealink SIP-T33G is an entry-level, high performance SIP phone, bringing a comfortable and clear visual experience to its users. With an extra-large, color, backlit display and flexible features, it maximizes productivity in both small and large office environments.
  • 2.4” 320×240-pixel color display with back-light
  • Dual-port Gigabit Ethernet
  • PoE support
The black office desk phone, compatible with Intermedia Unite, features a keypad, display screen, and coiled cord connecting to the handset.

Polycom VVX 250

IP desk phone with color display and a wide range of business telephony features

The Polycom® VVX® 250 business IP desk phone is a high quality, IP phone that delivers reliable performance and an enterprise grade sound quality. It is ideal for knowledge workers and cubicle workers who need the high-quality features that today’s modern business environment demands.

  • Make more natural and life-like calls with Polycom HD Voice
  • 2.8” color display: an engaging experience offering visual information at a glance
  • Two (2) Gigabit Ethernet ports offer cost savings and performance benefits
  • USB port
A black Polycom desktop IP phone with a coiled cord, prominently featuring a numeric keypad and a small digital display showing menu options, seamlessly integrates with Intermedia Unite for enhanced communication solutions.

Polycom VVX 350

The Polycom® VVX® 350 business IP desk phone is a high quality, color, mid-range, IP phone designed for small to medium size businesses. It is ideal for knowledge workers, and call center operators who need to handle moderate/high volume of calls and whose work demand reliable connectivity.

  • Make more natural and life-like calls with Polycom HD Voice
  • 3.5” color display offers an engaging experience with visual information at a glance
  • Two Gig Ethernet ports offer cost savings and performance benefits
  • 2 USB ports
A black office desk phone featuring a corded handset and digital display screen, seamlessly integrated with Intermedia Unite. The device includes a keypad and navigation buttons for efficient communication.

Polycom VVX 450

Performance IP desk phone with color display

The Polycom® VVX® 450 business IP desk phone is a high quality, color performance IP phone for small to medium size businesses. It is ideal for knowledge workers, executives and upper management.
  • Make more natural and life-like calls with Polycom HD Voice
  • 4.3” color display offers an engaging experience with visual information at a glance
  • Two Gig Ethernet ports offer cost savings and performance benefits
  • 2 USB ports
A black Yealink office phone with a corded handset and digital display shows time and call options, seamlessly integrating with Intermedia Unite for enhanced communication efficiency.

Yealink T53W

Gigabit IP Phone supports up to 12 lines, HD voice, and includes built-in Wi-Fi

Designed for busy executives and professionals, the Yealink T53W is an easy-to-use business phone perfect for any work location. With a 3.7-inch adjustable LCD display, the T53W can be used anywhere utilizing either gigabit LAN connectivity, or its Bluetooth 4.2 and dual band 2.4G/5G Wi-Fi connections.
  • 3.7″ 360×160-pixel graphical LCD with backlight
  • Built-in Bluetooth 2.4 & dual band 2.4G/5G Wi-Fi
  • Gigabit Ethernet
  • PoE support
  • USB 2.0
The Yealink office phone integrates seamlessly with Intermedia Unite, featuring a corded handset, keypad, function buttons, and a color LCD display for time and menu options.

Yealink T54W

Gigabit IP Phone supports up to 16 lines, HD voice, color LCD screen and built-in Wi-Fi

Designed for busy executives and professionals, the Yealink T54W is an easy-to-use business phone perfect for any work location. With a 4.3-inch adjustable color LCD display, the T54W can be used anywhere utilizing either gigabit LAN connectivity, or its Bluetooth 4.2 and dual band 2.4G/5G Wi-Fi connections.
  • 4.3″ 480 x 272-pixel color display with backlight
  • Built-in Bluetooth 2.4 & dual band 2.4G/5G Wi-Fi
  • PoE support
  • Gigabit Ethernet
  • USB 2.0
A desk phone with a handset, keypad, and a touchscreen display showing app icons like contacts and messages, seamlessly integrated with Intermedia Unite for enhanced communication.

Yealink T57W

Gigabit IP Phone supports up to 16 lines, HD voice, color LCD touch screen and built-in Wi-Fi

Designed for busy executives and professionals, the Yealink T57W is an easy-to-use business phone perfect for any work location. With a 7-inch adjustable color touch screen LCD display, the T57W can be used anywhere utilizing either gigabit LAN connectivity, or its Bluetooth 4.2 and dual band 2.4G/5G Wi-Fi connections.
  • 7” 800 x 480 capacitive adjustable touch screen
  • Built-in Bluetooth 2.4 & dual band 2.4G/5G Wi-Fi
  • Gigabit Ethernet
  • PoE support
  • USB 2.0
The Yealink conference phone, integrated with Intermedia Unite, features a wedge-shaped speaker and a touchscreen display showcasing time and app icons for calls, Bluetooth connectivity, volume control, and directory access.

Yealink CP925

Yealink CP925 is a touch-sensitive HD conference phone designed for small to medium conference room. CP925 adopts a business and introverted design that perfectly matches the calm style of the conference room, but also a acoustics fabric, which is impervious to any accidental liquid spills. Its fingerprint-proof LCD screen with a clear UI interaction page makes it easy for everyone to control the meeting. CP925 has 7 built-in microphones, providing you with a clear and natural conference call experience.
  • 4-inch multi-touch screen with 480×800 resolution
  • 20-foot (6-meter) and 360-degree voice pickup
  • Built in Wi-Fi and Bluetooth
A black conference phone, compatible with Intermedia Unite, features a touch screen display showing the time and various control icons, set against a white background.

Yealink CP965

The Yealink CP965 is designed for medium and large-sized conference rooms. Based on the Android 9.0 system, it is a flagship HD conference phone with powerful voice conferencing features and easy control operation. The CP965 adopts a business and introverted design that perfectly matches the calm style of the conference room, but also has an acoustic fabric which is impervious to any accidental liquid spills. The fingerprint-proof LCD screen with a clear UI interaction page makes it easy for anyone to control the meeting. The CP965 also has 13 built-in microphones, providing you with a clear and natural conference call experience.
  • 5-inch multi-touch screen with 720×1280 resolution
  • 20-foot (6-meter) and 360-degree voice pickup
  • Built in Wi-Fi and Bluetooth
The sleek black and gray Poly conference speaker, compatible with Intermedia Unite, features intuitive control buttons and indicator lights on the front.

Poly Sync 20 Speakerphone

Let’s face it: the audio on your laptop and smartphone aren’t great. Sound like the professional you are with Poly Sync 20 USB/Bluetooth® smart speakerphone—for remarkable conference calls and music anywhere. Take it wherever you go—its battery lasts for hours and can charge your smartphone. Designed specifically for today’s professional, it’s sleek, compact, and filled with smart features to keep conference calls simple.
  • Keep your smartphone charged and ready
  • Slim and portable, comes with a carrying case
  • Works with computers via USB, and with smartphones via Bluetooth®
  • IP64 dust- and water-resistant
A sleek black webcam, perfect for Intermedia Unite, has a rectangular shape with a central lens and privacy shutter on top, all perched on an adjustable stand to fit your needs.

Logitech C920S

Polished, professional Full HD video calls. The C920S Pro HD Webcam delivers remarkably crisp, clear and detailed images in vibrant colors. HD autofocus and light correction adjust to the conditions to provide consistently high definition, and the dual mics on either side of the glass lens capture the natural sound of your voice. The 78-degree field of view accommodates up to two people. A privacy shutter puts you in control of what you show and protects the lens with a snugly fitting cover.
  • Full HD 1080p video calls
  • Full HD 1080p video recording
  • HD autofocus and light correction
  • Stereo Audio with dual mics
  • Privacy Shutter
  • 78-degree field of view
  • Works with Chromebook
A Yealink cordless phone with a keypad and screen rests in its charging base beside a rectangular device boasting a Wi-Fi symbol, seamlessly integrating with Intermedia Unite for enhanced communication.

Yealink DECT IP W70B

High-Performance DECT IP Base Station for Small and Medium-sized Businesses

The Yealink® DECT IP phone W70B cordless phone system is the ideal solution for small and medium-sized businesses. It empowers users with the convenience of wireless communication along with the feature richness of VoIP telephony. Pairing with up to a total of 10 Yealink W52H/W56H DECT handsets, the W70B provides superb mobility and flexibility.
  • Up to 10 DECT cordless handsets per base
  • Up to 30 – hours of talk time
  • Up to 10 SIP accounts
A sleek black Logitech webcam with "Logi" branding on the front, featuring a rectangular design and an adjustable mounting clip, seamlessly integrates with Intermedia Unite for effortless video conferencing.

Logitech C270

With great picture quality and a noise-reducing microphone, the C270 webcam is just the accessory for HD video-calling. Crisp HD 720p/30 fps video calls with diagonal 60° field of view and auto light correction. It’s compact and adjusts easily, letting you place it at whatever angle you like during your calls. Background noise and dim light won’t keep you from high-definition sound and image.
  • Make clear calls with Intermedia AnyMeeting
  • Enjoy clear conversations even in busy surroundings
  • You get brighter images even in dim light
  • Stereo Audio with dual micsClip the webcam to your screen or sit it on a shelf
  • Small, agile and adjustable, it brings a whole new angle to video calling
A square Grandstream device with beveled edges, featuring a glossy black circular center with illuminated icons indicating power and connectivity, seamlessly integrates with Intermedia Unite for enhanced communication solutions.

Grandstream HT801

An easy-to-use 1 port ATA HT801

The HT801 is a single port analog telephone adapter (ATA) that allows users to create a high-quality and manageable IP telephony solution for residential and office environments. Its ultra-compact size, voice quality, advanced VoIP functionality, security protection and auto provisioning options enable users to take advantage of VoIP on analog phones. The HT801 is an ideal ATA for individual use as well as commercial IP voice deployments worldwide.
  • Supports 1 SIP profile through a single FXS port and a single 10/100 Mbps port
  • TLS and SRTP security encryption technology to protect calls and accounts
A black Polycom device with three illuminated green LED indicators on the front displays power, connection, and call status for seamless Intermedia Unite integration.

Poly OBi300 Fax adapter

You can keep using your existing analog fax machine with Intermedia Unite with the Poly Obi300. This dedicated device ensures your customer can receive reliable facsimile calls over the Internet.
  • The only VoIP adapter that supports optional WiFi accessory to expand placement locations (sold separately)
  • Connect up to 1 analog fax machine to transition voice communications to the digital world
The Intermedia Unite Archiving logo features a multicolored circular design with gray cross elements on each side, next to the bold black text "INTERMEDIA UNITE ARCHIVING.

Preserve, Search and Retrieve Unite Communications

Securely capture your organization’s Unite calls, chats and SMS conversations, and ensure the information is easy to find whenever it’s needed.

A person in a blue jacket is smiling as they use a tablet, with Intermedia Unite's digital interface showcasing a list of archived messages in the background.

Automatic Data Capture

Capture and retain calls, chats and SMS to help ensure your communications are preserved in one place.

Support Compliance

Facilitates compliance with internal governance and regulatory requirements for retention, retrieval and security.

Find What You Need

Powerful, contextual search to quickly find Unite conversations when you need them.

Secure Archive

Data is encrypted at rest and in transit, and multifactor authentication protects data from access by unauthorized users.

Find Information When You Need It

Automatically preserve, search and retrieve your critical business communications.

AUTOMATED DATA CAPTURE
Unite Archiving automatically captures chat, SMS and voice data without administrative or user action (after the initial activation).

POWERFUL CONTEXTUAL SEARCH
Indexes both content and metadata so users can access millions of files and refine searches using dozens of properties for results in seconds.

SEAMLESS INTEGRATION
Designed for Unite, Unite Archiving deploys in minutes with everything needed to enable compliant retention for Unite communications.

FOUNDATION FOR AI-DRIVEN INTELLIGENCE
Preserves a rich repository of institutional knowledge to enable more informed, efficient, productive, and smarter organizations.

A digital interface on Intermedia Unite displays archived messages and voice notes, complete with search and participant details. Icons clearly represent both voice messages and typed conversations, ensuring easy navigation for users.

Compliance and Security Capabilities

Lower the burden on your operations, compliance and legal teams by enabling fast, powerful search and retrieval.

Regulations And Compliance

Supports HIPAA, FINRA, and MiFID II compliance programs, with optional WORM tamper-proof media storage to comply with SEC Rule 17a-4.

Data Residency

Unite Archiving addresses data residency requirements, supporting flexible deployments with data centers in US, Canadian and European locations.

Retention Period

Choose to store data for as long as your business case requires with retention options of up to ten years.

Security

Data is uploaded securely and encrypted in transit and at rest with multi-factor authentication to protect access and limit export to authorized users.

Tap into business information that’s been shared via calls, chats or SMS

If you have one or more of the phones listed above, you can use your existing phones. If you have SIP devices not listed above, our Anyphone BYOP program (bring your own phones) allows you even more freedom when choosing hardware. Your existing devices may be used in conjunction with our service. Please contact a sales representative to see how easy it is to use the phone you already have.

A Worry-Free Experience™

Easy to Deploy

Add Unite Archiving to your Unite service with just a few clicks in our HostPilot® control panel.

Easy to Integrate

Tight integration with Unite ensures data is captured and stored with full integrity.

Easy to Use

Quickly search archived calls, chats, and SMS by sender, recipient, attachment type, etc. for easy retrieval.

Easy to Comply

Supports compliance with FINRA, HIPAA, GDPR, and other regulations.

Already Have Phones?

If you have one or more of the phones listed above, you can use your existing phones. If you have SIP devices not listed above, our Anyphone BYOP program (bring your own phones) allows you even more freedom when choosing hardware. Your existing devices may be used in conjunction with our service. Please contact a sales representative to see how easy it is to use the phone you already have.

Which phone is right for you?

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